We want you to be satisfied with DentaVive. We offer a 180-day trial from your ship date so you can evaluate the product.
Use the full trial before requesting a refund. If it does not meet your expectations, we will assist with a refund. See our shipping policy and contact page.
Confirm you are within the 180-day guarantee. Check your confirmation email or packing slip for the ship date.
Contact us for a refund: email with "Refund Request" in the subject line to support@DentaVive.com.
Return all bottles (used, unused, or unopened) to the address below. You pay return postage. Use a trackable method and email us the tracking ID.
Your full name, order number (from confirmation email), and the email used for the order.
DentaVive, P.O. Box 90129, Lakeland, FL 33804, United States.
Contact support before sending your return so we can register your request and process it quickly.
After we receive and inspect your return, we will issue a full refund. You will get an email when it is processed. Refunds typically appear in 5–10 business days depending on your bank.
For more on returns and consumer rights, see FTC ordering online.
Email support@DentaVive.com. We are here to help.